Cancellation or Modification
Can I cancel my order?
Once you have recived your order you have 7 days to get a refund or exchange.
FOR COD orders REFUND IS ONLY IN FORM OF COUPON CODE, FOR PRE PAID ITS RETURNED TO SOURCE.
NO RETURNS ARE ACCEPTED FOR BEAUTY OR SELF CARE ITEMS!
Can I modify my order?
Yes, you can modify the shipping address, simply email
on Support@ihabags.com for the same. You apparel can also be exchanged( For exchange policy please refer to above)
Can I get a refund -
Yes, you can, for COD it is in form of coupon code valid for 3 months and pre paid its refunded to source!
Fabric
We at IHA simply provide you with a personalised shopping experience by curating a box for you from various brands. All queries related to fabric etc. of merchandise now owned by Closet Trunk, are not to be subjected to us as we don’t own, manufacture any products, therefore we do not take any liability for it unless a home brands under the name closet trunk is being shipped to you.
Shipping
How much time it would take to get me my order?
We ship your order within 72 hours of receiving the confirmation of the order and it takes 3 to 7 days to reach to your doorstep (Delivery time may be exceeded depending upon your location).
This is just an estimate sometimes order can take longer to ship!
